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Our Newsletter


Shipping & Returns

SHIPPING

       We can and do ship to virtually any nation in the world. Note that there may be restrictions on some products, and some products cannot be shipped to certain international destinations.

      When you place an order, you can estimate shipping right from the store, based on the shipping options you choose. Depending on the shipping provider/method you choose, shipping date estimates may also appear on the shipping quotes page.  Although the present shipping options are USPS only, we reserve the right to ship certain items by UPS Regular Ground.  This will apply mainly to unusually heavy or awkward sizes that are outside of our normal scope of packaging.  Cost is comparable.

      Please also note that the shipping rates for items we sell are weight & dimension based. The weight of any such item can be found on its detail page. Dimensions of individual parts are approximate and as most orders are comprised of a few to many products, the end result can and will vary. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.  

      Our preferred method of shipping is USPS Priority and USPS Priority Express.  

      NOTE to International Customers: Effective 01Sep2020, Jerrys Gaskets will no longer ship directly to an International address. If an order is placed with an international address, we will hold up shipping until such time as you provide a U.S. shipping address.  We will then proceed with shipping and refund the difference in shipping charges collected, if any , less any PayPal fees which are not refunded to Jerrys Gaskets.

We now offer shipping our products through OPAS, a package forwarding company that provides a tax-free USA address and a 5% off shipping code for your first order. They offer premium customer service and fast shipping, complete with tracking.

OPAS offers shipping with top carriers UPS, FedEx, DHL, USPS. We also offer Yamato for shipments going specifically to Japan. Additionally, you can consolidate your purchases at OPAS and save even more.

Sign up using the following link: 

https://opas.com/opas-friends?rid=5f510d3b9cff0625131020 ,

then come back to Jerry's Gaskets and use your new, unique USA address at checkout.

 

 

 

 

 

 

RETURNS

Electrical Parts Return

     Sorry, no returns unless DOA.  Simply return the DOA part to us in the original box or container and we will replace it free of charge. We'll also pay the return shipping costs.

"Changed your Mind" Return:

     Necessitated by the abuse of our obsolete lenient policy, we have been regrettably forced to change. Returns will now incur a 30% restocking fee.  Return shipping costs are the responsibility of the Customer.  Return approval must be obtained prior to shipping back to Jerrys Gaskets and must be unused, in unopened packaging. Call, email or text for approval.

 "Our Mistakes":

       If we failed to fill your order properly (you received an incorrect or defective item, etc.), you may return most new, unused, unopened items within 5 days of delivery for a full refund. We'll also pay the return shipping costs.

      For domestic customers, you should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (3 to 5 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).  For international customers, allow additional time. If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.